Starbucks employee handbook pdf: Fill out & sign online (2023)

FAQs

How many times can you call out at Starbucks? ›

You accrue 1 hour of sick time for every 25^† hours worked, and you can use it as soon as it's accrued. There is no sick time accrual maximum; however, you may only carry over up to 520 total hours of sick time from year to year (January 1 – December 31).

Initial Benefits Eligibility

Retail hourly partners including baristas and café attendants become eligible for benefits after being paid at least 240 hours over a three-consecutive-month period.

With that being said — the minimum weekly hours that Starbucks abides by is 12hrs. You need to work at least 2 days/week.

HAIR & FACE

Certain personal hats can be worn, including a beanie, visor, short- brimmed hat, plain baseball or backless cap, slap (satin-lined cap), other secured head covering (such as headwrap, turban, or hijab) or headband (plain or knotted). Starbucks will provide a hat where required.

The rule is intended to provide good customer service

According to Better Marketing, the 10-minute rule at Starbucks involves remaining open 10 minutes after the posted closing time and unlocking the doors 10 minutes before the posted opening time.

We do not have any time limits for being in our stores, and continue to focus on making the Third Place experience for every Starbucks customer." Starbucks' Wi-Fi is even free--although not infinitely. Customers (with Starbucks cash cards) get two hours for nothing, after which they have to pay.

On average, employees at Starbucks stay with the company for 3.8 years.

In December 2022, Starbucks implemented a policy where its workers are mandated to work a minimum of 12 hours a week, according to the Starbucks Partner Policy. Store managers are required to schedule each Starbucks worker at least 12 hours a week “based on the needs of the business.”

The California Labor Code provides that employees who work more than five (5) hours in a day are entitled to a thirty (30) minute meal break. However, if the employee is working no more than six (6) hours in a day, the employee may waive their meal break.

No each store has a set minimum. Mine was 15 hours a work minimum.

What's the shortest shift you can work at Starbucks? ›

generally the shortest are 4 but likely most of your shifts will be 15 minutes short of requiring a lunch depending on your...

Morning Shifts 4 a.m. - 1 p.m. Midday Shifts 8 a.m. - 4 p.m.

Casual, but presentable. No holes in jeans, no bright colored clothing or shoes, can't have your fingernails done due to food/safety hazard. Depending on the location and the manager, some stores allow lenient dress codes such as certain shirt covers and shoes.

Only neutral colors. No you can not. It's either black jeans or khaki colored.

A former Starbucks barista for Insider explains that you're not even allowed to start making drinks for customers until every single recipe is memorized. This also applies to seasonal drinks, like the pumpkin spice latte during the fall season, as well as small details like ice and sweetener levels.

They Can't Ask You To Leave

Even if you don't purchase a single item, Starbucks workers are not allowed to ask you to leave the cafe.

Store partners working in company-owned Starbucks stores may consume any handcrafted beverage free of charge while working, as well as seven free food items from the pastry or ready-to-eat case per week.

Now, Starbucks has changed its policy. On Saturday the company announced that “any customer is welcome to use Starbucks spaces, including our restrooms, cafes and patios, regardless of whether they make a purchase.”

Starbucks: You don't have to buy coffee to sit in our cafes or use our restrooms.

What is the Starbucks code of practice? ›

A commitment to integrity, acting honestly and ethically, and complying with the letter and intent of the law are critical to our continued success. Thank you for your partnership. To inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Retail hourly partners are paid 1½ times their base hourly rate of pay for any hours worked on these holidays. Personal days are available to salaried and non-retail partners only.

Ten Year Anniversary Awards are presented to active partners who reach ten years of continuous (uninterrupted) service with Starbucks or Evolution Fresh.

Your total hours include both Benefits hours (BEN) to account for your paid hours and Leave of Absence hours (LOA) to account for time while on approved, eligible leave.

Yes, one 10 minute break for part time or one 30 minute break for full time usually. You get a 30 minute lunch or a 10 minute break depending on how long your shift is.

Yes. We often get students and people doing work on laptops, studying, doing interviews or business meetings. We've had people stay for hours and hours doing work, there's no policy against it. Can you get a drink at Starbucks or other coffee shops without ice?

Forty hours a week is the max. Without approved overtime, 40 hours. 40 hrs.

10 answers

You would receive two 15 minute breaks and one 30 minute lunch. In a 10 hour shift you get 2 breaks and a lunch. Two 15, one 10 minute and one 1/2 hour break.

Coffee breaks usually last from 10 to 20 minutes and frequently occur at the end of the first third of the work shift. In some companies and some civil service, the coffee break may be observed formally at a set hour.

“You definitely can't date someone at your own store, but the solution isn't to fire anyone, it's to transfer someone. As for living together, that's more up to your store manager, but it's definitely discouraged especially if one is a superior to the other.

Does Starbucks give weekends off? ›

Weekends at Starbucks are not a requirement. Yes, mostly due to that is when the store is busy. If you work in retail or food at all, YOU MUST BE ABLE TO WORK WEEKENDS.

Yes, you get paid biweekly and get tip share once a week. Pay was biweekly with tips pooled over the course of the week and paid out weekly depending on the hours you worked. How long do you need to work at Starbucks part-time or full-time before you can get a transfer to another state?

We offer eligible partners working full-time or part-time comprehensive benefits, including health coverage (medical, dental and vision).

Women give Starbucks a 3.3-star score for Flexible Work Hours. When we ask employees to rate a company's Flexible Work Hours, we ask them to consider their ability to set their own schedule as long as they get their work done. The Starbucks score for Flexible Work Hours is based on 3083 ratings from 3081 employees.

Starbucks works around your schedule. Yes, shifts can range from 4 hours to 8.5. Yes I typically worked eight hour shifts. Yes I can work more than that.

To become a shift supervisor at Starbucks, an applicant must have at least one year of customer service experience in retail or restaurants. Having at least six months of barista experience definitely helps when applying for a shift supervisor job at Starbucks.

Extremely fast paced. Plus they are supposed to rotate jobs ever 2hours but dont they stereotype you to a job and that's what you do. I used to stand in one spot at cash register and cant move for 4-5hours straight at a time.

You are allowed by company standards to have Partner beverages once before (within 30 minutes of shift start), once after (within 30 minutes of shift end), and one per break.

An evening shift is a work period that typically spans the late afternoon and evening, meaning it likely begins at 4 p.m. and ends at 12 a.m. or 1 a.m. Employees may work rotating shift hours, meaning that on certain days they work in the morning, and on others, they begin their workday in the afternoon.

No you can not wear legging. You must wear dickie type pants or jeans with no holes.

Can I wear a hoodie at Starbucks? ›

As noted, hoodies are a no-go — that restriction is not new. Fedoras are allowed as long as they are in subtle patterns and colors. Baseball caps with sports logos are not allowed. Hats: Fedoras, bowlers and plain, solid-color baseball caps are all OK.

Black, non-slip shoes. Some areas allow crocs but they cannot have holes in them. Closed-toe and leather to prevent burns. Make sure they are comfortable, since you will be standing the entire day.

HAIR & FACE

Certain personal hats can be worn, including a beanie, visor, short- brimmed hat, plain baseball or backless cap, slap (satin-lined cap), other secured head covering (such as headwrap, turban, or hijab) or headband (plain or knotted). Starbucks will provide a hat where required.

Yes, as long as they are not offensive. Yes, many baristas have tattoos on their arms and can't help but show it sometimes. But, back at the dress code part, if the tattoos are inappropriate in any way, the company will find every excuse to ask you to cover your skin.

No, no fake nails at all.

No, watches are generally not allowed. No, no jewelry and you wouldn't want to because you're constantly covered in sticky, I wouldn't even bring my phone on the floor if I were you. No, all hand and wrist accessories are a potential food safety hazard. No, but honestly, some coworkers got away with it.

The exact wording of this rule: “There are food safety rules we have to live by. Here's the fine print — wearing a ring is okay if it's a plain band, no stones.

Sick pay replaces income when work is missed due to an illness, injury or doctor's appointment. Full-time partners accrue up to 40 hours of sick pay per year. Partners working in locations with legally mandated sick pay requirements will receive sick pay or paid time off as required.

Breaks and lunches are given out every 2 hours. If you work 8 hours, you can expect one 10 minute break, a 30 minute lunch, and your last 10 minute break. Starbucks gives their employees 10 minute breaks and 30 minute lunches. Yes, one 10 minute break for part time or one 30 minute break for full time usually.

We do not want our partners to be afraid at work, nor do we require a doctor's note unless required by your local health authorities.

What do you say when calling in sick? ›

For example, “I'm not feeling well today, so it's best I stay home. I'll let you know if I'm better tomorrow,” is an acceptable way to call in sick.

Paid Time Off

Both non-retail and retail partners are eligible for paid vacation days and partner and family sick time, while salaried / non-retail partners also receive two personal days per year.

Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Retail hourly partners are paid 1½ times their base hourly rate of pay for any hours worked on these holidays. Personal days are available to salaried and non-retail partners only.

Weekends at Starbucks are not a requirement. Yes, mostly due to that is when the store is busy. If you work in retail or food at all, YOU MUST BE ABLE TO WORK WEEKENDS.

No each store has a set minimum. Mine was 15 hours a work minimum. Probably not. Managers will rarely higher someone who can work less than 12 hours a week.

1. What are the lunch break requirements under California labor law? The California Labor Code provides that employees who work more than five (5) hours in a day are entitled to a thirty (30) minute meal break.

As one experienced barista shared with Insider, yes, baristas memorize Starbucks' extensive beverage list. While it may seem like a lot to learn initially, most of the drinks are based on only a few simple formulas, so trained baristas should be well-equipped to make almost any drink or variation with ease.